Vivint Solar is known for its door-to-door sales techniques and is the second largest installer of solar panels for private homes in the United States. Founded in 2011 in Lehigh, Utah, the company installed 1,163 MW of solar energy and has since then installed a total of 169,000 units. Vivint Solar is a subsidiary of a large Vivint company that installs security and home automation systems. The parent company was founded in 1999, more than ten years for Vivint Solar. If a Vivint supplier knocks on your door and you are considering using it to power solar power systems, this source provides an overview of Vivint installation costs, after-sales service, warranty, long-term health, and other factors to consider before signing this dotted line.
If you want to compare Vivint with the best solar companies in your area, the first place is to get free points from different installers and to see if the solar panels are suitable for your house.
V screw Solar energy cost
Quick search: Vivint Solar reports one of the highest installation costs of all national installers.
According to the latest financial report, the cost of installing Vivinta will be $3.56 per watt from 2020. These costs are slightly higher than the national average installation cost of about $3.00 per watt. That’s a pretty big difference in value. For an average system of 6,000 watts, you’re looking at an extra $3,500.
This brings Vivint’s costs together for a number of common installation sizes:
Compared to other major installers such as Sunrun and Tesla, Vivint actually has some of the highest costs in the industry. Sunrun’s competitor reports that, according to its own financial report, the plant costs about $3.39 per watt, about 5% less than Vivint. Tesla has recently lowered its prices to around $2.50 per watt, 30% lower than Vivint, although the stability of this extremely low price is not yet visible.
This is what Vivint Solar costs compared to Sunrun and Tesla:
Overall, Vivint indicates that its installation costs are 19 % higher than the national average, probably due to the high sales and marketing costs borne by the national installers. In fact, Sunrun and Vivint’s installation costs have increased compared to the previous year due to higher customer acquisition costs, as some customers have already been selected over the past ten years. In the second. Quarterlyand Q 2018 Vivint reported costs of $3.23 per watt, an increase of 10% over the previous year.
A previous study by Lawrence Berkeley Energy Lab found that small installers tend to deliver 10% less than national companies because of lower overhead, sales and marketing costs. In 2018, however, NBLL found that average installation prices for large companies such as Vivint and Sunrun and small local installers ranged around $3 to $4 per watt. According to this study, Vivint is still in the field of competitive pricing, although she is confident about it.
Although Vivint’s installation costs are higher than those of other major players, they are certainly not exorbitant. However, as it becomes more difficult to acquire customers and marketing costs continue to rise, installation prices can be expected to rise or stagnate even if technology prices continue to fall.
V-bolt solar bracket
Quick search: Vivint customer feedback is much better than some others (we turn to you, Tesla), but many customers warn against detecting and mis-monitoring the system after installation.
When installing solar panels, customer service is not limited to guaranteeing a painless installation. It also means that you need to be informed in advance about sales, costs and savings and that you need to monitor your panels after installation (if system monitoring is included in your contract).
A solar system has many moving parts and many hands, and a small problem can cause serious disruption to your project if your installer does not take quick action to mitigate the problem. That’s why reading the reactions of real customers is a crucial step. We can visit sites such as Best Company and Consumer Affairs for a complete overview of each solar installer’s consumer experience.
On both platforms, customers rate Vivin’s customer service significantly higher than Tesla/SolarCity’s, but they do not fully meet Sunrun’s requirements. For example, values have fallen since January 2020:
Contrary to the above average, if you take a closer look at the reviews, you will see that most owners don’t really give Vivint a 3 star rating. Instead, about half gives the perfect 5 stars and the rest gives the perfect 1 star. These are Vivin’s best business valuations:
- Five stars: 42% reviews
- Four stars: 12% reviews
- Three stars: 2% Reviews
- Two stars: 4 % ratings
- One star: 40 % of opinions
Regardless of the type of installer, the distribution of ratings is surprisingly similar. As mentioned above, many hands are involved in the production of solar energy systems: Sales, design, project management, municipal construction authorities, utilities. If all goes well, every step is quick and painless. However, if an unexpected event occurs or if the district construction department is overloaded, the process can slow down to the point of torture. At this point, the slopes begin to fall, even if it is not the fault of the installer.
Well-trained staff can solve many problems, but some things just can’t be solved, such as weeks waiting for a PTO or certification, your installation. However, with good communication practices, solar panel installers can at least train homeowners and warn them about long-awaited processes.
In their positive comments, the owners report that Vivint’s sales staff are patient and informative and that they strive to provide useful information rather than just sell. Customers report that Vivint’s installers are professional and that the company ensures consistent communication before and during installation.
On the other hand, many owners have complained of poor customer service after completion of their installations, and monitoring the company’s system is a major weakness. Several homeowners noticed that even with the monitoring system installed, Vivint did not notice that their system was no longer working, so eventually the homeowners paid a very expensive electricity bill or two (or three) Vivint bills from the top because the solar system did not produce electricity.
Other owners reported that the start-up of their system took 2 to 3 times longer than expected. While it is not necessarily Vivint’s fault (the utility inspection may have been bugged), it is Vivint’s duty to report these problems – and many homeowners report that they have remained in limbo for weeks or months without receiving updates or reports.
V screw Solar power supply
Vivint Solar’s financing, guarantees and scope of coverage differ positively from that of other installers.
Quick search: Vivint is installed in 24 states. For example, if you live in an area that is favourable for solar energy, you may be in the territory of Vivint.
Vivint currently operates in 24 states and is mainly concentrated in the southwest (California, Arizona, Texas) and northeast (Virginia to New Hampshire), although it is also present in Florida, South Carolina, Illinois and Hawaii.
Here is a complete list of states where Vivin is used:
- New Hampshire
- New Jersey
- New York
- Rhode Island
- South Carolina
Quick search: Vivint offers the same financing possibilities as any other nationally active installer, supporting liquidity, loans, leasing and PPAs.
Vivint, like Sunrun and Tesla, makes bread and breakfast on the basis of rental and purchase agreements for solar energy (SPP).
Rent and PPA is aThird Party form, a financing mechanism whereby your solar panel installer remains the owner of the installation on your roof. With a solar rental you pay a monthly fee for the use of the system and all the energy it produces. With APP you pay the installer for every kilowatt hour of electricity produced by the solar panels – for a few months you pay more if your system produces more energy.
If you are still making progress with your rent or PPA payments, you should look for monthly escalators that increase your monthly payments each year, usually by 2.9%.
The screw also installs solar energy systems, financed in cash or on credit. The company has its own financial partner, but you can also cooperate with a local bank or credit association by providing financing through a personal or equity loan or HELOC.
Renting and PPA is an easy way to use solar energy because you don’t have to pay in advance or worry about maintenance. However, you tend to save more money if you finance the system with cash or credit (through your installation partner or through a local bank or credit union). Ownership of the system also provides direct access to all available tax benefits, such as the federal income tax rebate.
Some states do not allow solar companies to offer PPAs, so installers offer a rent instead. DSIRE publishes an updated map of the PPA laws in each state, but you can also simply ask your installer for local regulations.
Total score: Vivint offers a 10-year guarantee on the quality of production, comparable to Sunrun or Tesla. The warranty for solar panels and inverters is 10 to 25 years, depending on your equipment.
Vivint offers a 10-year warranty on all solar panels on the roof, in addition to a 25-year warranty on the solar panels and a 10-year warranty (or longer, depending on the equipment installed) on the inverters.
The quality guarantee protects you against damage during or after installation, such as roof leaks, structural problems, damage to roof tiles, etc. We have seen that the quality guarantee is only two years, up to 25 years, so Vivint’s 10 year guarantee is right in the middle.
Like Tesla, Sunrun offers a 10-year guarantee on roof leaks. However, Tesla offers a 20 year warranty on all other installation and hardware problems, so it’s a little better than Vivint.
Whichever installer you choose, your contract specifies each part of your warranty, what it covers and for how long. You can (and should) check it with your dealer, but take the time to read it yourself. The details can become very important in 10 years time.
Homeland Security and Automation
Quick search: Partner company Vivint Solar installs safety and smart home devices and battery chargers for electric cars.
The parent company Vivint Solar (Vivint) installs security and home automation systems, but is completely separate from its range of solar energy. If you want to install a Wi-Fi lock, Smart Thermostat, security camera, or EV charger, you must perform this procedure separately with a Vivint that is not powered by the sun.
Home automation and EV chargers combine well with solar energy because they help you save energy. Many local installers use the Vivint approach and install solar panels, electric chargers and smart devices.
Long-term solar forecast for V-bolts
Quick search: Vivint will continue to grow in 2020, but market forces could prevent this growth in the medium term.
In a stormy industry like the sun, a crystal ball is needed to understand the future of the company. Although Vivint has enjoyed healthy growth over the past year and is one of the largest installers in the country, the rising cost of canvassing and an industry further away from the rental of solar power equipment could mean a stony foundation in the years to come.
Of course, Vivint will not disappear quickly, but the fall of Tesla himself in recent years and his desperate struggle to regain his former glory show how quickly everything can acidify in the solar industry.
Here are some considerations, both good and bad, in an attempt to assess Vivint Sunny’s health.
Should we go to the sun with Vivint Sollar?
Compared to Sunrun or Tesla, Vivint levels are normal. Costs are higher and customer service is inconsistent. The owners’ evaluations show that your experience largely depends on the knowledge and communication of your sales manager and your project.
If you want to finance your solar energy system through a lease agreement or a public purchase agreement, Vivint can be a good option. Make sure compares other solar companies that offer rent or partnership agreements to make sure you get a good deal. If you want to pay in cash or with a loan, we recommend that you look for local small businesses that can often offer lower prices, faster set-up times and more attentive customer service.
Learn more about the different solar panel companies and see if solar panels are suitable for your home to UnderstandSolarPower.com
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